Your stack
Which commerce platform you run and the analytics, advertising, email, and operational tools around it.
Contact
Contact Us
Talk with the Seven Tails team about your data stack, the Foxy beta, or the business questions you need answered.
Talk to us
hello@seventails.ai
One inbox, straight to the team.
No forms and no ticket queue. Email us and a person who works on Foxy reads it, usually replying within two business days.
Where to go
Find the fastest answer.
Some questions already have an answer waiting. Start here, and email us whenever you would rather just ask.
Help Center
Setup guides, product answers, and practical help for using Foxy day to day.
Browse help →Roadmap
See what we are building next for investigations, alerts, and connected data.
See roadmap →Suggestions
Have a question Foxy should answer or a source we should connect? Tell us.
Send a suggestion →
Before you write
What helps us answer well.
Three lines of context are usually enough for us to come back with something useful rather than a generic reply.
The question
A real business question you want Foxy to answer. We will shape the conversation around your own scenario.
What you need
Beta access, a demo, an integration request, or support on a workspace you already have.
FAQ
Other things people ask.
A few practical details about getting in touch.
How quickly will Seven Tails reply?
We usually reply within two business days. Product and beta requests may take a little longer when we need to review the data sources involved.
Can you show Foxy using my own scenario?
Yes. Share a representative question and your current data stack, and we can shape the conversation around a realistic investigation for your store.
Where should existing users ask for support?
Use the Help Center first for setup and product guidance, or email hello@seventails.ai with your workspace and the issue you are seeing.
Give Foxy a real business question.
See how one question becomes evidence, explanation, and a useful next move.